Pricing
Custom Software Development Pricing
Every business has different systems, users, processes, integrations, and priorities.
DigaWork uses starting points to help you understand the likely investment, then scopes the actual project around what your business needs.
Business workflow
Two parts
Most DigaWork engagements have an implementation phase and an ongoing phase.
01 · Implementation
One-time work to understand, design, configure, build, test, and launch the system.
02 · Ongoing
Recurring service to support, maintain, host, improve, and evolve the system depending on the engagement.
Items listed may be included depending on the project. Exact ongoing scope depends on the system and service agreement.
Where projects often begin
Start with the part of the business creating the most friction.
Custom CRM Development
Best fit: Businesses that need a better way to manage leads, customers, pipeline, follow-ups, appointments, and sales activity.
Explore Custom CRM DevelopmentPotential scope
Implementation starting at
$1,500
Ongoing from $199/month
Connected CRM + Operations
Best fit: Businesses that need to connect sales with projects, jobs, delivery, planning, or day-to-day operations.
Explore Operations SoftwarePotential scope
Implementation starting at
$3,000
Ongoing from $399/month
Custom Business Software
Best fit: Businesses with broader or more unique workflows that require custom modules, multiple workspaces, portals, complex processes, or deeper integrations.
Explore Custom Business SoftwarePotential scope
Projects starting at
$5,000
Ongoing support based on scope
Additional starting points
Some projects begin with a more focused need.
Client Portals & Internal Tools
Implementation starting at $2,500
Ongoing from $299/month
Workflow Automation
Implementation starting at $1,500
Ongoing from $199/month
Integrations
Scoped based on complexity
Simple integrations may be included inside a CRM, operations, automation, or custom software engagement. Complex custom integrations are quoted based on the systems involved.
What drives project scope?
Two businesses can ask for the same type of system and require very different work.
Workflows
How many business processes need to be supported?
Scope changes the investment
The same idea can be simple or highly customized.
Both may be called a “custom CRM,” but the amount of work behind them is very different. That is why starting prices are not fixed packages.
- One sales pipeline
- Customer records
- Tasks
- Simple automation
- A few users
- Multiple pipelines
- Role-based access
- Operations handoff
- Advanced automation
- Dashboards
- Data migration
- Multiple integrations
- Client-facing functionality
Bars show relative amount of work, not price.
After launch
Custom software continues to need care after it goes live.
Depending on the engagement, ongoing service may support any of these areas.
The exact ongoing scope is defined in the project agreement.
Third-party costs
Some services are billed separately by the platforms that provide them.
Depending on the project, you may also pay third parties directly for services like these. Their pricing is set by each provider.
We identify known third-party costs during scoping whenever possible.
Build only what makes sense
The lowest-cost solution is not always building more custom software.
Keep
Existing software already solves the problem well.
Connect
A useful platform needs to share information with another system.
Automate
The problem is repetitive work between existing tools.
Build
The business has a workflow existing software does not support well.
Replace
Current software creates more friction than value.
DigaWork’s goal is to recommend the right amount of custom work, not the largest project possible.
What could different budgets look like?
Project scope depends more on complexity than the label on the software.
Focused sales system
Could include
Likely starting category: Custom CRM Development
Starting implementation: $1,500+
Connected service workflow
Could include
Likely starting category: CRM + Operations
Starting implementation: $3,000+
Multi-workspace business system
Could include
Likely starting category: Custom Business Software
Starting project: $5,000+
Hypothetical examples. Actual pricing depends on the final workflow and requirements.
How we scope the project
We need to understand the workflow before giving you a meaningful price.
- 01
Tell us about the business.
- 02
Show us the current process and software.
- 03
Identify the biggest sources of friction.
- 04
Determine what should be kept, connected, automated, replaced, or built.
- 05
Define the first version of the project.
- 06
Provide a project scope and pricing.
You do not have to build everything at once
Start with the workflow creating the most value or the most friction.
A modular approach can allow the system to evolve as the business learns what it actually needs.
Phase 1
Core CRM
Phase 2
Operations
Phase 3
Portal
Phase 4
Reporting / Integrations / Additional Automation
Example only. Not every project follows these phases.
Is custom software worth it?
Custom software makes the most sense when the workflow matters enough to justify building around it.
Good fit
- Existing software almost works, but not quite
- The business relies on spreadsheets or workarounds
- Teams repeat predictable manual work
- Several systems contain overlapping information
- Growth is making existing processes harder to manage
- The workflow is important to how the business operates
- Off-the-shelf tools create significant friction
May not need custom software
- An affordable existing platform already solves the problem well
- The process is still changing constantly
- The business has not yet defined the workflow
- The functionality is already available in software the company owns
- The problem can be solved with a small configuration change
Pricing FAQ
Questions people ask about pricing.
Because every system is built around a different workflow. Starting points show the likely investment; the actual price comes from the scoped project.
The best way to price the software is to understand the workflow first.
Tell us what your team uses today, what feels manual or disconnected, and what you want to improve. We’ll help define a practical starting scope.