Privacy Policy

1. Information We Collect

We collect information you choose to give us through our website forms. We only ask for what helps us understand and respond to your request.

Project inquiries (Start a Project)

When you submit project details, this may include:

• First and last name
• Email address
• Phone number
• Company name
• Website
• Industry
• Company or team information, such as team size
• Current software or tools
• Business pain points
• Project interests
• Project goals and desired outcomes
• Budget
• Timeline
• Additional project details you provide

General inquiries (Contact)

When you send us a message, this may include:

• Name
• Email address
• Phone number
• Company
• Website
• Your reason for contacting DigaWork
• The content of your message

2. Booking Information

When you book a discovery call through our booking page, scheduling is handled by Cal.com, a third-party scheduling service. Booking information may include:

• Name
• Email address
• Meeting date and time
• Timezone
• Information you enter during booking

Cal.com processes booking information under its own terms and privacy practices, which DigaWork does not control. We encourage you to review Cal.com’s privacy policy.

3. Automatically Collected Information

We may collect limited technical and attribution information to understand how visitors find us, such as:

• Referring page
• Landing page and current page
• UTM parameters and campaign source
• General website usage information
• Browser or device information, if analytics are enabled in the future

Currently, the website keeps session-level attribution during your visit — utm_source, utm_medium, utm_campaign, utm_content, utm_term, referrer, source page, and the call-to-action you used — and attaches it to a form submission if you send one. We do not track you across other websites, and we do not collect precise geolocation.

4. How We Use Information

We may use information to:

• Respond to your inquiries
• Evaluate potential projects
• Communicate with you about our services
• Schedule discovery calls
• Understand your business needs
• Prepare project scopes or proposals
• Improve our website and services
• Understand which pages or campaigns lead to inquiries
• Maintain website security and prevent spam or misuse
• Comply with applicable legal obligations

5. Email Communications

When you submit an inquiry, we may send transactional emails, such as:

• Confirmation that your inquiry was received
• Responses to your questions
• Project-related communication
• Scheduling or follow-up information

Submitting a form does not subscribe you to a newsletter or marketing emails. If we offer newsletters or promotional emails in the future, we will update this policy.

6. Service Providers

We rely on third-party service providers to operate parts of the website. Currently, these include:

Supabase

Database infrastructure and storage of inquiry information.

Resend

Transactional email delivery for project and contact inquiries.

Cal.com

Discovery call scheduling, calendar availability, booking, rescheduling, and cancellation.

Lovable

Website and application development and hosting-related functionality, where applicable.

Not every provider receives every category of information. Each provider may process the information needed to perform its service and is governed by its own terms and privacy practices.

7. Data Sharing

We may share information with service providers when necessary to operate the website and deliver the services you request. We may also disclose information:

• When required by law
• To protect the rights, security, or safety of DigaWork, our users, or our systems
• In connection with a merger, acquisition, sale, or business reorganization, if one ever occurs

We do not share your information with advertisers.

8. Sale of Personal Information

DigaWork does not currently operate a business model based on selling personal information to third parties. If our advertising, analytics, or data-sharing practices materially change, we will update this policy accordingly.

9. Data Retention

We keep personal information only as long as reasonably necessary for purposes such as:

• Responding to inquiries
• Managing potential or active client relationships
• Maintaining business records
• Security
• Resolving disputes
• Meeting legal obligations

10. Data Security

We use reasonable administrative and technical measures designed to protect information, including secure backend systems and access controls that limit who can view submitted inquiries. However, no internet-based system can guarantee absolute security, and we cannot guarantee that information will never be accessed, disclosed, or altered without authorization.

11. Cookies & Browser Storage

The website may use browser technologies such as cookies, local storage, and session storage. For example, session storage is used to remember referral or campaign information during your visit, and local storage may save a draft of the Start a Project form on your device so you don’t lose your progress.

We do not currently use advertising cookies. If we introduce additional analytics or cookie functionality, we will update this policy.

12. Analytics

DigaWork may use website analytics tools to understand site performance and visitor interactions. When such tools are enabled, this policy may be updated to identify relevant providers and practices.

13. Third-Party Links

Our website may contain links to, or integrations with, third-party websites and services. DigaWork is not responsible for the privacy practices of external websites. Please review those providers’ own privacy policies.

14. California Privacy

California residents may have privacy rights under applicable laws, depending on the circumstances and whether statutory requirements apply. Where applicable under California law, these may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about certain disclosures
• Exercise applicable privacy rights without unlawful discrimination

To submit a request, please reach out through our Contact page. We may need to verify your identity before responding.

15. Other Privacy Rights

Depending on where you live, you may have privacy rights under applicable law. You may contact us to request access, correction, deletion, restriction, or other rights that apply to you. We will respond in line with the laws that apply to your request.

16. Children

DigaWork’s website and services are intended for businesses and business professionals and are not directed toward children. We do not intentionally collect personal information from children.

17. International Visitors

DigaWork operates from San Diego, California, United States. If you visit from outside the United States, your information may be processed or stored in the United States or in other locations used by our service providers.

18. Changes to This Policy

We may update this Privacy Policy as our website changes, new tools are implemented, our services evolve, or legal requirements change. The “Last Updated” date at the top of this page reflects meaningful changes.